Cookies policy

Cookies policyEurojust uses cookies for the technical functioning of the website and, if a user consents to it, to collect details of the user’s browsing experience on the website for anonymised statistics, whose purpose is to improve the communication and the services offered.

Users can decide to not be tracked by these cookies. It is also possible to delete them at any time from any devices.

Eurojust and cookies

What is a cookie?

A cookie is a small piece of data that the website stores on a computer or mobile device when a user visits the site. It enables the website to remember the user’s actions over a period of time.

How does Eurojust use cookies?

Eurojust uses Europa Analytics, a corporate tool provided by the European Commission, to monitor and evaluate the effectiveness and efficiency of the Eurojust website. Europa Analytics is managed by the European Commission, which uses the open-source analytics platform Piwik. This platform enables the protection of end-user personal data thanks to features such as IP address de-identification.

By default, Eurojust website visitors are tracked using cookies called 'first-party persistent cookies' from Europa Analytics.

First party cookies are cookies set by the visited website. Only that website can read them. In addition, a website might potentially use an external service to analyse how people are using their site. Europa Analytics sets its own cookie to do this and does not use external parties.

Persistent cookies are cookies saved on a user’s computer that are not deleted automatically when the user closes the browser, unlike a session cookie, which is deleted in that case. They expire after 13 months, after which they are actually removed from the device.

These cookies collect the information below which Eurojust uses to prepare aggregated, anonymous statistics reports of visitors’ activity:

  • IP address (masked)
  • Geolocation: country, region, city, approximate latitude and longitude
  • Date and time of the request (visit to the site)
  • Page title: title of the page being viewed
  • Page URL: URL of the page being viewed
  • Referrer URL: URL of the page that was viewed prior to the current page
  • Screen resolution of user's device
  • Time in local visitor's time-zone
  • Download: files that were clicked and downloaded
  • Outlink: links to an outside domain that were clicked
  • Pages generation time: the time it takes for webpages to be generated by the webserver and then downloaded by the visitor (page speed)
  • Accept-Language header: main language of the browser being used
  • User-Agent header: browser version, browser plugins (PDF, Flash, Java, etc.), operating system version, device identifier
  • Language of the visited page
  • Campaigns
  • Site Search
  • Events

To improve the accuracy of the produced reports, information is also stored in a first-party cookie from Eurojust’s website and then collected by Europa Analytics:

  • Random unique Visitor ID
  • Time of the first visit for the specific visitor
  • Time of the previous visit for the specific visitor
  • Number of visits for the specific visitor

Additionally, a random identifier is generated by Piwik, which enables Europa Analytics to identify when a user returns to the site.

For more information on cookies, please visit the Europa Web Guide of the European Commission.

Opt-out feature

Users may choose not to be tracked by the cookies from Europa Analytics (opt-out). If users change their mind, they can choose to be tracked again (opt-in).

Opt-out complete: the Web Analytics tool will not record visits to this website. Users who clear their cookies, delete the opt-out cookie, or change computers or web browsers will need to perform the opt-out procedure again.

Choosing not to be tracked by the cookies from Europa Analytics does not affect the user’s navigation experience on the Eurojust website.

Deleting and Do not track

Users can delete all cookies from their device. They can also set most web browsers to prevent cookies from being placed. However, it may be necessary to manually adjust some preferences every time the user visits a site, and some services and functionalities may not work. For more information, see AboutCookies.org.

Do Not Track is a technology that enables visitors to opt-out from being tracked by websites for whatever purpose, including the use of analytics services, advertising networks and social platforms. You can enable the 'Do not track' option directly in your web browser. Do Not Track is supported by the following browsers:

  • Firefox
  • Internet Explorer
  • Edge
  • Chrome
  • Safari
  • Opera

Europa Analytics will not track users who have enabled this option in their web browsers.

Handling of data

Restricted access to information

All analytics data communication is encrypted via HTTPS protocol. The analytical reports generated by Europa Analytics can only be accessed through the European Commission Authentication System (ECAS) by authorised Commission staff dealing with Matomo, the relevant European institution staff or by duly authorised external sub-contractors, who may be required to analyse, develop and/or regularly maintain certain sites.

Masking of IP addresses

For statistical purposes, institution, city and country of origin are determined from the full IP, then stored and aggregated before a mask is applied. Europa Analytics uses an IP de-identification mechanism that automatically masks a portion of each visitor's IP, effectively making it impossible to identify a particular visitor via the sole IP address.

Visitor logs

Europa Analytics automatically deletes visitors' logs after 13 months. Anonymised and aggregated data are stored for an indefinite period by the European Commission for analysis purposes.

Social media cookies

Eurojust is active on three social media platforms. The presence in the Twitter, YouTube and LinkedIn communities strengthens the Agency’s online presence and visibility.

The Eurojust website does not set cookies when displaying links to these social media channels.

You can watch Eurojust videos, which we upload (embed) also to our YouTube page. You can also follow links from our website to Twitter and LinkedIn.

In order to watch a Eurojust video on our website, a message will alert you that you need to accept YouTube cookies to do so. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube until you consent to YouTube cookies and then are redirected to the YouTube website.

Similarly, by clicking on the LinkedIn button on our website, you will be redirected to the LinkedIn site, which has its own cookie and privacy policies over which we have no control.

The display of the Eurojust Twitter feed on this website uses a cookie-free component (provided by the European Commission). Clicking on the Twitter icon on this website will re-direct the user to the Twitter site, which has its own cookie and privacy policies over which Eurojust has no control.